“A soft answer breaketh ire; an hard word raiseth strong vengeance.”
Answer an accusation softly and God says your quiet, humble answer breaks your accuser’s wrath, great anger, and intense resentment. Respond with a harsh word, and expect your response to “raise strong vengeance.” The person is all ready angry at you; your hard word in return adds only fuel to the fire.
I’m sure you’ve seen this work in your own life. A client, perhaps, complains about your performance. Their anger washes over you and makes your defenses rise. You want to defend your actions; the words in your mind are sharp, hard, crisp, angry. You take a deep breath. You speak softly, agreeing with your client. ‘Yes, I could have done that differently. I’ll work on that for you.’
And your client is appeased; their rage dissipates. You avoid adding fuel to the fire and escape “strong vengeance.”